Cookie Policy
1. Introduction
Our website, https://www.dropyou.co.uk, and the DropYou mobile app (together, "the Platform") use cookies and similar technologies. These cookies are placed by us and third parties we work with. This policy explains what cookies are, how we use them, and how you can manage them.
2. What Are Cookies?
Cookies are small text files stored on your computer or mobile device when you visit a website or use an app. They help us understand your interaction with our services and allow us to enhance your experience.
3. What Are Scripts?
Scripts are lines of code that ensure our website functions properly and interactively. These may run on our servers or your device.
4. What Is a Web Beacon?
A web beacon (also called a pixel tag) is a tiny graphic used to monitor user behaviour on a site or within emails — typically for tracking performance or marketing analytics.
5. Types of Cookies We Use
5.1. Functional Cookies
These cookies help our website work as intended. For example, remembering login information or maintaining items in your booking form. These do not require consent.
5.2. Statistics Cookies
Used to track usage and performance, such as pages visited or time spent on the site. We ask your permission before placing these cookies.
5.3. Marketing & Tracking Cookies
These cookies track browsing habits across sites to build user profiles and display relevant ads. Consent is required before these are used.
6. Cookies We May Place
| Cookie Provider | Purpose | Type |
|---|---|---|
| Google Analytics | User statistics | Statistics |
| Google Ads/Adsense | Advertising tracking | Marketing |
| HubSpot | CRM, chat support, analytics | Marketing, Stats |
| Stripe | Secure payments | Functional |
| Microsoft Clarity | Behaviour analytics | Statistics |
| Complianz | Consent management | Functional |
| Google reCAPTCHA | Fraud prevention/ spam protection | Functional |
| Smartlook | UX session recording | Statistics |
| YouTube | Video embedding and tracking | Marketing |
| AWS (Amazon) | Cloud and infrastructure | Functional |
Note: The cookies list may evolve. Check back here for updates.
7. Consent
When you first visit our website, you’ll be prompted to accept or customise your cookie preferences. You can always change these settings later via our website footer or your browser settings.
8. Managing Cookies
You can control and delete cookies in your browser settings. Disabling all cookies may limit functionality on our website and app.
To learn more:
9. Your Rights
Under UK GDPR, you have rights including:
- Access to your personal data.
- Rectification of inaccurate data.
- Erasure (right to be forgotten).
- Restriction or objection to processing.
- Data portability.
- Withdrawal of consent at any time.
To exercise these rights, email support@dropyou.co.uk.
10. Complaints
If you’re unhappy with how we use cookies or your data, contact us directly.
You also have the right to complain to:
ICO (Information Commissioner’s Office)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
0303 123 1113
www.ico.org.uk
- Access a copy of your personal data.
- Request correction or deletion.
- Restrict or object to processing.
- Request transfer of your data to another provider.
- Withdraw consent at any time.
To exercise these rights, please email: support@dropyou.co.uk. We aim to respond within one calendar month.
11. Contact Us
DropYou (FAS Logistics Ltd)
22–28 Wood Street, Doncaster, DN1 3LW
Email: support@dropyou.co.uk
https://www.dropyou.co.uk